After licensing our products, you enjoy a 90 day, free support period beginning on the invoice date, after which you can utilize our free or fee-based service offerings detailed below. The free support period for updates is 30 days.
FEE-BASED SUPPORT If you do not find what you need on our website, call us at 800-424-8178 extension 2. This will get you to our fee-based Help Desk. There is a $25 per quarter hour fee that will be invoiced as a courtesy to you and to expedite our service.