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After licensing our products, you enjoy a 90 day, free support period beginning on the invoice date, after which you can utilize our free or fee-based service offerings detailed below. The free support period for updates is 30 days.
FREE SUPPORT OPTIONS
For quick answers to commonly asked questions, visit Frequently Asked Questions (FAQ).
For a overview of the program features, visit Product Information.
For specific support questions, please E-mail us at support@Landmarkdata.com.
For features on the version 5.0 upgrade, visit Version 5.0 upgrade features.
Click here ( ShowMyPC) to start remote support software.
TROUBLESHOOTING
If you are using a Vista or Windows 7 operating system and your help doesn't work, click here and download WinHelp32.exe from Microsoft's website.
Installation Troubleshooting Guides
Bar code Scanner Programming Guides
FEE-BASED SUPPORT
If you do not find what you need on our website, call us at 800-424-8178 extension 2. This will get you to our fee-based Help Desk. There is a $25 per quarter hour fee that will be invoiced as a courtesy to you and to expedite our service.
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