Protecting Your Tool Inventory.

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Support
After licensing our products, you enjoy a 90 day, free support period beginning on the invoice date, after which you can utilize our free or fee-based service offerings detailed below.  The free support period for updates is 30 days.

FREE SUPPORT OPTIONS
For quick answers to commonly asked questions, visit
Frequently Asked Questions (FAQ).
For specific support questions, please E-mail us at support@Landmarkdata.com.

FEE-BASED SUPPORT
If you do not find what you need on our website, call us at 800-424-8178.  This will get you to our fee-based Help Desk.  There is a $25 per quarter hour fee that will be invoiced as a courtesy to you and to expedite our service.

TROUBLESHOOTING
Relocating the Small Tool Database
Windows Server Firewall Configuration
System Requirements
If you are using a Vista or Windows 7 operating system and your help doesn't work, click here and download WinHelp32.exe from Microsoft's website.
 
Installation Troubleshooting Guides
Database connection/ODBC settings
Bar code scanner troubleshooting
 
Bar code Scanner Programming Guides
Symbol Scanners (LS2208 & LS3578)
PSC RF Cordless scanner

 
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All Rights Reserved.

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